Frequently Asked Questions
The Answers You Need
What are the payment options?
We are currently only accepting payments via PayPal. If you don't have a PayPal account. You will be allowed to check out as a guest using PayPal. After clicking checkout with PayPal, you will be directed to the PayPal site to submit your payment. Simply click pay with debit or credit card and enter your billing and shipping details.
What is your return policy?
We have a no-refund policy for ALL digital purchases. Kindly check your order before cashing out. Only Non-digital products purchased, that became damaged in shipping and handling, or lost in transit are eligible for return/refund within 10 days. We'll automatically refund you the cost paid for the item(s). You should see the refund within 5 business days of receiving your product at our dispatch center. Your proof of purchase is needed for a refund. Unfortunately, we don't offer exchanges, due to the nature of our business. Additionally, we will only refund an item reported lost, once it has been proven that the item is actually lost.
What is your copyright policy?
All quotes are the original work of Annette Kinglock- Murray, who reserves all rights. Except for our personalized quotes, where the buyer has full rights. Quotes purchased on this website can be used for personal and commercial use by the customer. However, full credit must be given to the author. Please respect the author's hard work, you are NOT permitted to exploit the author's original work as this infringes copyright.
Do you offer personalized quotes?
Yes. We can create your own personalized quotes for your brand. You will have all rights. Please contact us before ordering.
How does your personalized quote(s) work?
All we do is create the quote(s) for you, and insert them on a copyright release form. It is up to you to design your quote(s) with the font style and background of your choice.
Why should we purchase your quotes, when thousands of quotes are free online?
All published works online are subjected to copyright. You will see that if you search for an image on Google. Depending on the nature of your business. You may need to obtain permission from an Author or their estate to use their work. Who knows how long that will take? At AKM PRINTS PARLOR, there is no third party involvement. You will speak directly to the Author of our quotes. Additionally, all quotes are original, affordable and you get to do your own plagiarism check.
Where do you ship and what is your shipping time?
We are currently only shipping in the U.S.A. Our standard shipping time is 7-10 business days. You may receive your orders sooner. For example, non-clothing items. Kindly note that your orders may be delayed due to Covid. Our standard shipping rate is $3.99 for items under $27.00, items over $27.00 carries a shipping fee of $7.99. All items over $50 USD are shipped free.